Privacy Policy

Effective Date: December 4, 2025

At GreatNorthOffer, we value your trust and are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, purchase entries, or otherwise engage with our services. We adhere to the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Information We Collect

We collect information that identifies you personally as well as other information that is associated with you. The types of data we collect include:

1.1. Personal Identification Information

When you register an account, purchase a ticket, or claim a prize, we may ask for:

• Identity Data: First name, last name, date of birth (for age verification), and gender.
• Contact Data: Email address, telephone number, and residential address (including street, city, province, and postal code).
• Financial Data: Payment card details (processed securely by our payment providers; we do not store full credit card numbers) and banking information for prize payouts.

1.2. Technical and Usage Data

We automatically collect certain information when you access our services:

• Device Information: IP address, browser type and version, time zone setting, operating system, and platform.
• Location Data: To ensure compliance with Canadian gaming regulations, we may collect geolocation data to verify that you are physically located within an eligible Canadian province or territory at the time of purchase.
• Usage Data: Information about how you use our website, products, and services, including clickstream data and page interaction information.

2. How We Use Your Information

We use your personal information for specific business purposes, including:

• Transaction Processing: To process your ticket purchases, manage your account balance, and facilitate the payment of winnings.
• Identity Verification: To verify your age and identity to ensure compliance with legal gambling age requirements (18+ or 19+ depending on the province).
• Service Improvement: To analyze trends, administer the website, and improve our game offerings and user interface.
• Communication: To send you transaction confirmations, draw results, important service updates, and changes to our terms or policies.
• Marketing (with consent): To send you promotional offers, newsletters, and information about upcoming jackpots. You may opt-out of these communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory bodies or law enforcement agencies.

3. Disclosure of Your Information

We do not sell your personal information. However, we may share your data with third parties in the following circumstances:

• Service Providers: We engage trusted third-party companies to perform functions on our behalf, such as payment processing, identity verification, email delivery, and customer support. These providers have access to personal information needed to perform their functions but may not use it for other purposes.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or prevent fraud.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database only to be accessible as stated above.

5. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. In the context of lottery winnings, we may be required by law to retain transaction records for a period of up to seven (7) years.

6. International Transfers

While GreatNorthOffer is based in Canada, some of our service providers may process or store data outside of Canada. By using our service, you acknowledge that your information may be processed in foreign jurisdictions and may be accessible to law enforcement and national security authorities of those jurisdictions.

7. Your Rights

Under Canadian privacy laws, you have specific rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request correction of any incomplete or inaccurate data we hold about you.
• Withdrawal of Consent: Where you have provided your consent to the collection, use, and transfer of your personal information, you have the right to withdraw your consent at any time.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:

Email: [email protected]
Mail: Privacy Officer, GreatNorthOffer, 123 Maple Way, Toronto, ON, M5V 2T6, Canada